At MediClaim Navigators, we respect and value the privacy of every individual who interacts with our services. As a company providing medical billing and credentialing support for healthcare providers, we understand the importance of protecting sensitive information and maintaining trust. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services. By accessing our website, you acknowledge and agree to the practices described in this Policy. If you have any questions, concerns, or requests about your personal information or this Policy, you may contact us using the methods provided below. Your choice to reach out to us at any time is fully respected, and we are committed to addressing your inquiries promptly and transparently.

Collected Information

Our general policy is not to collect personal information simply from visiting our website. However, we may collect identifiable information in certain circumstances such as when you join MediClaim Navigators as a member, participate in our services, subscribe to our blog, or contact us through our website or by email. When you register or subscribe our membership, you may be asked to provide personal details by which you can be identified, such as your name, date of birth, email address, phone number, billing information (including credit card details), and other information necessary to provide our services.

MediClaim Navigators will only collect personally identifiable information if you voluntarily submit it to us. If you choose to end your membership or subscription, we may continue to retain and share certain information as required by legal and regulatory obligations. The information we collect will be used strictly for the purposes of providing you with requested services, delivering materials and updates that may be of interest to you, managing our relationship with you for internal business purposes, and supporting research and development projects aimed at improving our services.

Sharing & Disclosing Information

MediClaim Navigators will share personal information with third parties only in the ways described in this Privacy Policy. Your personal information will not be transferred to any third party outside of MediClaim Navigators without your prior consent. However, such information may be used within MediClaim Navigators or by trusted companies acting as our agents for purposes such as data processing, mailing, or customer communications. We may also use personal information for internal marketing, research, product development, or other legitimate business purposes, for which we may receive compensation.

If credit card information is collected through this website, it will be used solely to process your order. We will not share your payment details with third parties. We may, however, disclose anonymized and aggregated transaction information, usage statistics, and demographic data to carefully selected third parties. Such disclosures will never include personally identifiable information and will not reveal the identity of any website user.

We do not otherwise sell, lease, or disclose your personal information to third parties for their own promotional or marketing purposes. For the purposes of this policy, third parties refer to any entity outside of our organizational structure.

Notwithstanding the above, MediClaim Navigators may disclose personal information as required by law, or when necessary in legal proceedings. We may also disclose such information in good faith when we believe it is necessary to protect our rights, safeguard your safety or the safety of others, investigate fraud, or respond to a lawful government request. Additionally, in the event of a merger, acquisition, restructuring, or sale of some or all of our assets to a third party, your personal information may be transferred as part of the assets involved in the transaction and shared with the acquiring entity and their professional advisors.

Security Measures & E-commerce Security

When you submit your information through our website, please be aware that data transmitted over the internet is never 100% secure. While Mediclaim Navigators takes reasonable and industry-standard measures to safeguard the information we receive, we cannot guarantee absolute security of your data during transmission. We encourage you to take appropriate steps on your end to protect your personal information.

Mediclaim Navigators makes no warranty regarding the strength or effectiveness of the above security measures and shall not be held responsible for any events or consequences arising from unauthorized access to the information you provide.

Communications From Mediclaim Navigators

Users who register with our website may receive occasional emails from MediClaim Navigators regarding new features, services, or other items of interest. If at any time you no longer wish to receive such promotional communications, you may opt out by following the instructions included in each communication or by contacting us directly at info@mediclaimnav.com

SMS Terms & Conditions

By providing your mobile number and opting in, you consent to receive SMS text messages from MediClaim Navigator. The phone numbers obtained through SMS consent will not be shared with third parties for marketing purposes.

Types of Messages You May Receive

If you have consented to receive customer care and account notification text messages from Mediclaim Navigation, you may receive conversational SMS messages related to the following:

General Subscribers: New policies, blogs, credential billing services, and subscription updates.

Members: Appointment reminders, follow-up notifications, billing inquiries, promotions, and special offers (if applicable).

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr (Name) at (Location) on (Date) at (Time). Reply STOP to opt out of SMS messaging at any time.”

Message Frequency
Message frequency may vary depending on the type of communication and your relationship with MediClaim Navigator.

Messaging Fees
Standard messaging and data rates may apply according to your mobile carrier’s pricing plan. Charges may differ for domestic and international messages.

Opt-In Method
You may opt in to receive SMS messages by completing and submitting an online form or by checking the SMS consent box on MediClaim Navigator forms.

Opt-Out Method
You may opt out at any time by:

Replying STOP to any SMS you receive.

Contacting us directly to request removal from our SMS list.

Help
If you are experiencing issues, reply with the keyword HELP for assistance. You may also contact us directly at:
📧 info@mediclaimnav.com

Additional Options
If you do not wish to receive SMS messages, simply do not provide consent by leaving the SMS consent box unchecked when completing forms.

Standard Disclosure

Message and data rates may apply.

You can opt out at any time by texting STOP.

For assistance, text HELP.

Message frequency may vary.

For more details, please review our Privacy Policy and Terms & Conditions page.

International Website Access & Cross-Border Data Transfers

If you are visiting the MediClaim Navigators website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers are located and where MediClaim Navigators is based. In addition, information collected by MediClaim Navigators may be stored and processed in, and transferred between, any countries in which MediClaim Navigators operates. By using this website and submitting your information, you consent to such cross-border transfers of personal information in accordance with this Privacy Policy.

Access & Correction/Notice To All Users

If your personally identifiable information changes, or if you no longer wish to receive communications or information from MediClaim Navigators, you may correct, update, amend, or deactivate your information by contacting us at info@MediClaimNav.com.

You may also request a copy of the personal information that MediClaim Navigators holds about you in order to correct or amend any information that may be inaccurate or incomplete. To protect your privacy and security, we may require sufficient evidence of your identity before releasing any information.

We will respond to requests for access or deletion within 30 days. Please note that in some circumstances, business or legal requirements may prevent us from deleting certain information. If we are unable to delete your information, we will inform you of the reason.

Cookies

MediClaim Navigator website uses cookies and other tracking technology for the purposes explained below. We treat information collected by cookies or other tracking technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

When you visit our website, we assign you one or more cookies. A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website and personalize your online experience. We use both session ID cookies and persistent cookies. Specifically, MediClaim Navigator uses analytics data and DoubleClick Cookies to serve ads based on a user’s prior visit to our website. A visitor may opt out of DoubleClick Cookies by visiting the Google Advertising opt-out page. They may also opt out of Google Analytics by visiting the Google Analytics opt-out page. Google provides additional information about its remarketing privacy guidelines, policies, and restrictions.

A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. In addition, please note that disabling cookies may affect certain features of our services, including personalized recommendations, saved preferences, and faster navigation.

Links To Other Websites

The MediClaim Navigator website may contain links to other websites of interest. However, once you have used these links to leave our website, please note that we do not have any control over those external websites. Therefore, we cannot be responsible for the protection or privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and review the privacy statement applicable to the website in question. We encourage you to carefully read the terms and privacy policies of any third-party sites before providing any personal information.

Social Media Widgets

The MediClaim Navigator website may include social media features, such as the Facebook, LinkedIn, Twitter, YouTube, and Instagram buttons. These features may collect information such as your IP address and the specific page you are visiting on our site. They may also set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interaction with these features is governed by the privacy policy of the company providing them, not by this Privacy Policy.

Protection Of Children’s Personal Information

The MediClaim Navigator website is intended for adults, including MediClaim Navigator’s members, participants in our programs, and subscribers. We do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us at info@mediclaimnav.com. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete such information.

Amendments

MediClaim Navigator may update this Privacy Policy from time to time to reflect changes in our information practices. If we make any material changes, we will notify you by posting a notice on this website prior to the changes taking effect. We encourage you to periodically review this page to stay informed about our privacy practices.

Contact

If you have any questions, comments, or concerns regarding MediClaim Navigator’s Privacy Policy or how we collect, use, or process your data, please contact us at:

📧 Email: info@mediclaimnav.com